Privacy Policy

Last updated: 24 September 2026

WotGig is an app for playing your own songs live. This page says what we store when you use it at wotgig.app and on Android.

Who we are

WotGig is operated by Paul Tew in Thailand. Questions: privacy@wotgig.com.

What we collect

• Account. Email and the name you show, from email sign-in or Google, plus a user id.
• Library. Your workspaces, their members and permissions, song details (titles, tags, sections, charts, settings), and uploaded audio, artwork and PDF files. Firebase stores accounts and library records. Cloudflare R2 stores files sent through our current cloud service. Files from earlier versions may remain in Firebase Storage.
• On the device. What you kept on this tablet for the gig, Stage options, and similar switches stay on that device. They are not the cloud library.
• Follow this Stage. When you host Follow, your device sends your display name (or your account email if no display name is set), workspace and song identifiers, song details, lyrics, chords and playback state to devices that join using your session link on the same local network. This connection uses unencrypted HTTP and WebSocket traffic. Use a trusted Wi-Fi network or your own hotspot, and share the session link only with people you want to join.
• Paid plan. When you pay through Google Play we store enough to restore your plan: that you are paid, when paid access ends, and Play’s purchase ids linked to your WotGig user id. We do not receive your full card number. Google takes the payment.
• Cloud usage and security. We record storage and download usage, workspace access and subscription links to enforce shared allowances. Google Firebase App Check and Play Integrity help verify app requests. Service diagnostics help investigate failed requests and protect the service.
• QR scanning. The Android app uses Google's ML Kit scanner. Its SDK collects device and app information, installation identifiers, performance measurements, scanning events and error codes for diagnostics and usage analytics to help improve scanning. These diagnostics are sent to Google over HTTPS.
• Support. We receive the messages, bug reports and screenshots you choose to send. Please leave passwords and other private information out of reports.

What we do not do

We do not sell your songs. We do not sell ads against them. We do not scrape them for a public catalogue. Audio you upload is for your band libraries and the people you invite.

Processors

Google Firebase provides sign-in and library records; Google Cloud runs parts of the cloud service. Cloudflare provides file delivery and R2 file storage. Some older files remain in Firebase Storage. Sign-in with Google is handled by Google. Paid plans are billed by Google Play. This website loads its font from Google Fonts. The web app uses Google reCAPTCHA through App Check to verify cloud requests. We do not run a separate analytics product on this marketing site.

Retention and deletion

Library records and cloud files are kept to provide your library and shared access, subject to deletion requests and the trial, subscription and recovery rules in the Terms. Cancelling a subscription is not an account-deletion request. After the 60-day subscription grace period, cloud downloads require resubscription, including any retained songs. Local playback and export of local files remain available. Removing cloud files does not remotely erase copies already saved on your devices or a collaborator’s device.

Request account deletion

Email privacy@wotgig.com from your WotGig account address and ask to delete your account and associated data. Do not send your password. The same request option is in the app’s Settings under Privacy & account deletion. We verify the request before processing it; opening an email does not delete anything. Back up anything you need first. Tell us if you own a shared workspace so we can address its library and collaborators. Paul Tew handles requests and aims to acknowledge them within two working days; this is not a promise that deletion finishes within that time.

To prevent repeated claims of the one-time free allowance, our retention policy keeps a minimal pseudonymous record for 12 months after confirmed account deletion, without automatically extending that period. This record is separate from your songs and sign-in profile. Google Play handles its own payment records.

Deleted files in Firebase Storage remain recoverable by the service operator for seven days under the storage provider's recovery policy before permanent removal. They are not available through your library during that period.

Contact

Privacy: privacy@wotgig.com
Support: wotgig.com/support